- In stock orders placed by 10 pm will be despatched to Australian customers within
24 hours of receipt – Monday to Friday.
- We deliver to Australian physical addresses only, we are unable to deliver to PO
Boxes.
- All orders for Australian customers will be shipped via Australian Air Express or
Direct Freight Express.
- All orders for New Zealand customers will be shipped via Expeditors and New Zealand
Post.
- A Freight and Handling charge of AUD $10.00 will apply to each order.
The following guidelines apply to Australian deliveries from time of despatch from
our Sydney based warehouse:
- Within Sydney metro – 1 business day
- To NSW country locations – 1-3 business days
- To East coast capitals (incl. Adelaide) – 2 business days
- To West coast capitals (incl. Perth) – 3 business days
- To other state country locations – 4-6 business days
New Zealand deliveries from time of despatch from
our Sydney based warehouse take 5-10 business days
We endeavour to hold stock of all listed titles at our warehouse in Sydney and despatch
within 24 hours of receiving your order.
We place orders with International publishers on a weekly basis and aim to always
be in stock. It is generally only unpredictable or low volume titles that out of
stock and they are marked "Allow 2-5 weeks for delivery." This happens as soon as
a title goes out of stock, and that information is displayed prominently before
you purchase the book.
We process orders for these titles in the sequence we receive them. Your book will
be despatched within 24 hours of it being received into our warehouse.
Occasionally we receive a few orders over a short time for a title of which we only
hold limited stock. When this happens we may have to delay your order until new
stock arrives. We will notify you by email in those circumstances so you can decide
if you would like to wait for or cancel your order. If a title was in stock when
you ordered it and is then delayed, we will gladly refund your money and cancel
the order.
To find out where your order is at any time please email and
they will let you know the expected delivery date of your order.
- All orders are scan-packed for accuracy.
- All books are packed to ensure damage free arrival.
- All orders for Australian customers will be shipped via Australian Air Express or
Direct Freight Express.
- We deliver to physical addresses only, we are unable to deliver to PO Boxes.
- All orders for New Zealand customers will be shipped via Expeditors and New Zealand
Post.
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